Iotawatt prices in France


#1

Is there any reason why the price of the Iotawatt available from the openenergymonitor shop is 48% (~ 200 euros) higher than the eurowatt bundle available from the stuff.iotawatt.com site (~ euros)?
France is not available as a shipping option on stuff.iotawatt.com, I assume that is intentional?

I have been recommending the unit left and right, but this frankly feels like a rip-off :frowning:, am I missing something?

Thanks,
Franck


#2

Maybe you are asking the wrong party about the high price. I have the low price.

Contrary to popular belief, I have no relationship with openenergymonitor. The last time I sold them parts was six months ago. We have a difference of opinion about the positioning of IoTaWatt in the marketplace. That is understandable because it competes with their flagship product, the Emonpi. They are going their separate way.

I don’t ship to France because I use the US postal service to send international packages. They have been economical and reasonably fast and reliable. There is no other viable way to ship worldwide simply and economically.

The US postal service has agreements with the national postal service in each destination country. The package is handed off to them within several days of my shipping. In France, they sit around somewhere for a few weeks and then get shipped back to me. Customers complain that they never received notification of customs due. Duh. I send them a tracking number right away.

So after loosing international shipping costs on half-dozen packages to France, I simply stopped accepting orders there. Same for Sweden. I’m a small operation. I can’t spend a lot of time on shipping. It either works or it doesn’t. It doesn’t work in France.

If you PM what you want, I’ll send you a PayPal invoice. I’ll ship the order with the understanding that if I get it back, I’ll refund the purchase amount but not the shipping. I think that’s fair, and I think my prices are fair. I’m not trying to rip anyone off.


#3

Thanks for your reply Bob.
Seeing European countries listed on stuff.iotawatt.com I had assumed France being omitted was due to some kind of distribution agreement rather than shipping issues, my bad.

I will contact you by PM to discuss further.
Franck