Hello, Our company is in the process of deploying two IotaWatt’s in the field and are having some trouble with our second unit. We set them up a few months ago and just let them run collecting sample data. Yesterday we went into the first unit and it asked for a username and password. We do not recall ever setting up a username / password. Since we have not fully deployed the units we would like to factory rest the one to remove the credentials. We have looked online without much luck. We have opened the unit and removed the sd card to view the log files where it states that there was a password change a few weeks ago. None of the members that know about the unit have accessed it let alone setup a password. So we would like to just reset the entire unit. Can anyone help with this process. Thanks, Brian.
Update: I was able to resolve our issue by removing all of the files on the SD card and replacing them with the ones inside the SD directory found on the Git website https://github.com/boblemaire/IoTaWatt