An IotaWatt unit I recently purchased seems to have a bad SD card reader. This is the third IotaWatt unit I’ve purchased and I had no problems with the first two, but I can’t get this one to function properly. I can read the SD card in other devices, but I get the green-red-red flashing LED most of the time when I power on the IotaWatt. I say “most of the time” because I am able to apply a little pressure to the SD card and get it to flash green-green-red. When I do this, I go through the process of setting up WiFi like I did for the other units I set up, but it never actually connects to the WiFi network. Restarting the unit after “configuring WiFi” results in either a green-green-red or a green-red-red flashing LED…basically back to square one.
Unlike the first two units I purchased, this unit looks a little scratched up. I wonder if this one is refurbished. The appearance is not important to me, but I think it’s worth noting that this looks like it’s a refurbished unit.
How do I go about getting a replacement?