I just recieved my IotaWatt. I asked my company to buy one and we have a problem setting it up we can not solve.
We followed the installation process from the very beginning, connecting a computer to the IoTaWattXXXX wifi network and writing my company’s wifi network name and password. The LED turned solid green and we are able to see the IP address that the IotaWatt is getting in the network.
But when we try to move forward with the configuration process:
- I try to enter the configuration menu using the address _http://iotawatt.local/, b_ut the browser response is iotawatt.local’s server IP address could not be found.
- We find the IP address the IotaWatt is getting from the wifi network, and try to ping it from the same network with no response.
- We can not continue configuring it and we can not reset the wifi network parameters either because we iotawatt.local/ web address doesn’t work.
Is there a way to hard rest and begin from zero again?
Any idea of what can be failing? Could be a hardware failure?
Any advice will be welcome. I asked my company to buy this device and I need to solve this issue asap.
Thank you very much