Cannot connect to the device

Support
#1

I am trying to do the initial setup on my iotawatt device. I have the green light flashing, no red-green-green pattern. Also, I am seeing AI_Thinker come up on available devices, not iotawatt. Lastly I cannot connect to iotawatt.local at all from my phone and two different laptops. I am at a loss…

Steve

#2

Hello Steve,

That sound like the unit wasn’t flashed. I will send you a Private Message to resolve the problem.

#3

I replied to your private message. No fix in site yet.

#4

Sorry, don’t see the reply.

#5

I changed my SSID/PSK to the ones noted. rebooted both the router and the iotawatt to no avail… I guess it gets to come home for a visit.

I have put the unit in a box on its way back to you with my original invoice (copy) for your reference.
Steve

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#6

On its way back. Tracking 9405509205568165060659.

The problem was as I described. It connected and flashed right away.

#7

Good news… Not real sure why it wouldn’t connect from here. Thanks for the quick turn around.

#8

Bob,
Got the unit back, fired right up, installed and working perfectly.

Thanks!
Steve VanWambeck

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