Can't get to iotawatt.local after configuring data uploader

I used to be able to access iotawatt.local and configure things
after i confiugred influxDB data uploader, i can no longer access this and it’s just spinning there
There’s no factory reset button or anything so how do i fix this?

What is the state of the LED?

It’s green normally. When I tried to connect to it and it turned red for a second or two, then went back green

Are you using influxDB1 or influxDB2. Are you using the HTTPS proxy server? How long has the IoTaWatt been installed and gathering data? Has any data been uploaded to influx and if so, what is the date and time of last update?

Using InfluxDB2. No data uploaded. I’ve installed the device for a week or so.

Have you tried a power cycle? (unplug the USB power supply from the IoTaWatt)

If so, what does the LED do when you restore power?

Yes it didn’t work. Light was green then red then blinking green then solid green

OK, I don’t recognize that LED behavior as described, but its clear this won’t be resolved with this approach. I suspect a problem with either the influx server or WiFi.

With solid green, the unit is apparently still monitoring and logging power, so I don’t think the firmware is hung up on anything.

I’d like to see both the message log and the config file. The only way to get at that without the app is to power the unit down, open it up, remove the SDcard and mount it in another computer. I am interested in the following files:

/config.txt
/iotawatt/iotamsgs.txt

You could upload them to me via PM (click on my emoji and select “message”).

If you are unable to do this, you can send the unit to me and I’ll diagnose, test and return the unit.

IoTaWatt, Inc.
92 Sewall Rd
Wolfeboro, NH 03894

Include your original order number as an RMA.

I think there’s something wrong with influxDB server connection maybe - and somehow it took down the app.

I can dissemable the unit and read SD card - I was wondering if there’s anything easier than this lol.

I’ll send you the files if i can’t figure out what’s happening from the logs.
I guess I could also manually tweak the config txt to fix the server connection

Be sure to check it with Json LINT if you alter it.

so it seems like the device has been restarting every min or so
I can’t send you the whole file since it’s 24 mb (more than 4 mb limit)
but it’s basically this repeated messages

** Restart **

SD initialized.
3/26/25 00:26:23z Real Time Clock is running. Unix time 1742948783
3/26/25 00:26:23z Reset reason: Exception
3/26/25 00:26:23z Trace: 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3
3/26/25 00:26:23z ESP8266 ID: 15160037, RTC PCF8523 (68)
3/26/25 00:26:23z IoTaWatt 6.4, Firmware version 02_08_03
3/26/25 00:26:23z SPIFFS mounted.
3/26/25 00:26:23z Local time zone: +0:00
3/26/25 00:26:23z device name: IotaWatt
3/26/25 00:26:23z HTTP server started
3/26/25 00:26:23z influxDB_v2: Starting, interval:5, url:http://gridient-dev-influx-public-4au7kiulicioiz.us-east-2.timestream-influxdb.amazonaws.com:8086
3/26/25 00:26:23z timeSync: service started.
3/26/25 00:26:23z statService: started.
3/26/25 00:26:23z dataLog: service started.
3/26/25 00:26:23z dataLog: Last log entry 03/26/25 00:26:20
3/26/25 00:26:28z historyLog: service started.
3/26/25 00:26:28z historyLog: Last log entry 03/26/25 00:26:00
3/26/25 00:26:28z WiFi connected. SSID=YOUNG, IP=192.168.1.45, channel=3, RSSI -58db
3/26/25 00:26:28z Updater: service started. Auto-update class is MINOR
3/26/25 00:26:30z Updater: Auto-update is current for class MINOR.

** Restart **

SD initialized.
3/26/25 00:26:36z Real Time Clock is running. Unix time 1742948796
3/26/25 00:26:36z Reset reason: Exception
3/26/25 00:26:36z Trace: 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3, 1:3
3/26/25 00:26:36z ESP8266 ID: 15160037, RTC PCF8523 (68)
3/26/25 00:26:36z IoTaWatt 6.4, Firmware version 02_08_03
3/26/25 00:26:36z SPIFFS mounted.
3/26/25 00:26:36z Local time zone: +0:00
3/26/25 00:26:36z device name: IotaWatt
3/26/25 00:26:36z HTTP server started
3/26/25 00:26:36z influxDB_v2: Starting, interval:5, url:http://gridient-dev-influx-public-4au7kiulicioiz.us-east-2.timestream-influxdb.amazonaws.com:8086
3/26/25 00:26:36z timeSync: service started.
3/26/25 00:26:36z statService: started.
3/26/25 00:26:36z dataLog: service started.
3/26/25 00:26:36z dataLog: Last log entry 03/26/25 00:26:35
3/26/25 00:26:41z historyLog: service started.
3/26/25 00:26:41z historyLog: Last log entry 03/26/25 00:26:00
3/26/25 00:26:42z WiFi connected. SSID=YOUNG, IP=192.168.1.45, channel=3, RSSI -60db
3/26/25 00:26:42z Updater: service started. Auto-update class is MINOR
3/26/25 00:26:44z Updater: Auto-update is current for class MINOR.