Dead Transformer?

I have had the system for a few weeks. I am trying to get the best setup I can and was not seeing the best information from my first guess at which breakers to monitor…
I have moved a couple of the transformers and am now convinced that one of the transformers (AcuCT-H040-50) is dead. If I move it to a known power drain I see nothing. If I swap the input on the system box, the dead signal moves to the new input, so I don’t believe there is a bad input on the box.
Will you replace the CT? What is the process?
Thanks
Steve

What was the order number?

Order #129221

I’ll send one out Monday.

Thank you
…steve